Privacy Protection

innwa8 Privacy
Policy

The personal data of every player who accesses and plays on the innwa8 platform is strictly protected and maintained in accordance with this policy.

Last updated: 29 October 2026

Introduction — About This Policy

innwa8 is an online gaming platform built for players in Myanmar, and we take the protection of players' personal data very seriously. This Privacy Policy ("Policy") explains what personal data is collected, how it is stored, and for what purposes it is used when you use innwa8's website, services, and platform.

We encourage you to read this Policy before using the platform. By continuing to use innwa8's services, you are considered to have agreed to the terms of this Policy. If you have any questions about this Policy, you can contact us at [email protected].

Types of Data We Collect

innwa8 collects the following types of personal data in order to provide services properly and to ensure the security of players—

2.1 Data You Provide Directly

  • Your name, date of birth, and contact details provided during registration
  • Bank account and payment-related details provided during deposits and withdrawals
  • Transaction records via KBZPay, Wave Money, and AYA Pay
  • Information submitted through customer support contacts
  • Game history and bonus request records

2.2 Automatically collected information

  • IP address, browser type, and language settings
  • Pages visited, click patterns, and session duration
  • Device type (mobile/desktop) and operating system version
  • Session records related to Cookie and service usage

2.3 Third-party verification information

Registration information may be included when carrying out age verification (21+) and identity verification processes for players. These verification processes are conducted only through secure, encrypted channels.

How is your information used

innwa8 uses the personal information collected only for the following purposes—

  • Opening, verifying, and maintaining accounts
  • Processing deposits and withdrawals smoothly
  • Sending notifications about bonuses, VIP rewards, and promotions
  • To provide assistance through 24/7 live chat support
  • Monitoring play patterns to ensure compliance with responsible gambling policy
  • Conducting security checks to prevent fraud and financial crimes
  • Analysing platform usage patterns to improve services
  • Fulfilling legal and regulatory obligations

innwa8 will not disclose players' personal information without consent, so players can use the platform with confidence.

Information sharing and disclosure

innwa8 does not sell or rent players' personal information to third parties, and may share it only in the following cases—

4.1 Service providers

Payment companies (KBZPay, Wave Money, AYA Pay), software providers, and customer service providers receive only the information necessary to deliver the platform's services, and they operate under their own privacy policies.

4.2 Legal requests

Where required by an official order or court order from law enforcement authorities, disclosure will be made in accordance with the law.

4.3 Fraud prevention

When there is reasonable belief that financial fraud, unfair play, or an attempt to compromise platform security has occurred, we may cooperate with relevant protection organisations.

Cookies and tracking technologies

The innwa8 website uses Cookies and similar technologies to improve the browsing experience for players. They are used for the following purposes—

  • Essential Cookies — Cookies that cannot be removed, required for smooth account login and platform security
  • Functional Cookies — To remember language and region settings
  • Analytics Cookies — To understand website usage patterns and improve services

Players can block Cookies through browser settings, but please note that this may limit certain features of the platform.

Data retention period and deletion

innwa8 retains players' personal information for as long as services are being provided and for as long as necessary to fulfil legal obligations. Even after an account is closed, relevant records may be retained until the applicable legal, financial audit, or dispute resolution period has ended.

After the retention purpose has ended, personal data is securely deleted or anonymised so that individuals can no longer be identified.

Personal Data Security Measures

innwa8 applies technical and administrative measures to prevent unauthorised access, modification, disclosure, or destruction of players' personal data—

  • All personal data transfers are protected with SSL (Secure Socket Layer) encryption
  • Strict access control and authentication systems
  • Payment-related data is handled in accordance with PCI-DSS standards
  • Regular security audits and maintenance of server and database systems
  • Players' passwords are stored in hashed form only, so no one can read them in plain text

We acknowledge that 100% security cannot be guaranteed on any online platform. However, innwa8 firmly commits to applying the best available technical measures to protect players' personal data.

Players' Rights

Every player using innwa8's services has the following rights regarding their personal data—

8.1 Right to Access

innwa8 will disclose what personal data is being held upon request.

8.2 Right to Rectification

To correct inaccurate or incomplete personal data, please contact [email protected].

8.3 Right to Erasure

If you close your account, you may request that your personal data be deleted. However, records required to fulfil legal obligations may be retained.

8.4 Data Portability

Players may request a copy of their personal data for portability, and we will provide it to the extent possible.

To exercise any of the rights listed above, contact us via 24/7 live chat or at [email protected].

Adults Only — 21+ Policy

innwa8 is a platform intended for players aged 21 and above only. We do not knowingly collect personal data from children or anyone under the age of 21. If we discover that personal data belonging to a person under 21 is present on our platform, it will be deleted immediately. Parents or guardians who become aware of such a situation are encouraged to contact us at [email protected].

About Third-Party Services

Software providers that operate games on the innwa8 platform have their own privacy policies. innwa8 shares only the minimum data necessary for those services to function, so players' personal information does not reach game providers.

Payment service providers such as KBZPay, Wave Money, and AYA Pay handle financial data in accordance with their own policies. We encourage you to read their respective policies.

Policy Changes

innwa8 may update this Privacy Policy from time to time. For significant changes, players will be notified in advance via the platform or by email. Continued use of the platform after any update will be considered acceptance of the revised policy.

Last updated: 29 October 2026

Contact Methods

If you have any questions, complaints, or requests regarding this Privacy Policy, you can reach us through the following channels—

  • 24/7 Live Chat — the platform's live chat service (Myanmar language)
  • Email: [email protected]

Every question from our players will be answered by the innwa8 support team in Myanmar language. If any provision in this Privacy Policy is unclear, point out the relevant section and contact support — innwa8 always puts players' privacy protection first.

What You Should Know About Privacy Protection

innwa8 does not sell or rent players' personal data to any third-party companies. When working with service providers (e.g. payment companies), only the minimum necessary data is shared, and data is disclosed only when required by a legal order.

Yes. All deposit and withdrawal processes are protected with SSL encryption. When transactions are made through KBZPay, Wave Money, or AYA Pay, their own secure services are used, giving players' financial data an extra layer of protection.

If you find that your personal data is incorrect, contact us via 24/7 live chat or email [email protected] to request a correction. innwa8 will process correction requests as quickly as possible.

After an account is closed, only the records needed to meet legal obligations will be kept for the required period. Once that period ends, your personal data will be deleted securely. You may also request deletion of your personal data at any time.

Blocking cookies may limit some platform features. Keeping your login session active and saving your language settings may not work properly. We recommend allowing cookies to get the full experience.

Yes, players can request a copy of their personal data for portability. To do so, email [email protected] with your identity verification and your request. innwa8 will process it to the extent possible.

For significant policy changes, a notice will be published on the innwa8 platform and an advance notification will be sent to your registered email. For any change, the "Last updated date" on this policy page will be updated immediately.